Terms of service

PokeSupply operates pokesupply.com.au. Our store is hosted by Shopify.

Products and orders

Product descriptions, options and prices are shown on the product page. The final order total, shipping charge and any applied discounts are shown at checkout before you place an order. Please check your selected products, quantities and delivery details before ordering.

Sealed Pokémon TCG products contain randomised cards determined by the manufacturer. Specific cards or pull results are not guaranteed. Mystery-box value is measured using the individual retail prices of the included products on our website at the time of packing.

Shipping, cancellations and refunds

Delivery is governed by our Shipping Policy. Cancellations, damaged or incorrect items and refunds are governed by our Returns & Refunds Policy.

Privacy

Our Privacy Policy explains how customer information is collected and used.

Consumer guarantees

Nothing in these terms or our policies limits your rights under Australian Consumer Law.

Contact

For product, order or policy enquiries, email hello@pokesupply.com.au.